Legal

Privacy Policy

Last updated: June 2026

Alchemy Gold Research ("AG," "we," "us," or "our") respects the privacy of the researchers and institutions who use our website. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using this site or placing an order, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us, including:

  • Account & order information — name, email address, institution or organization, shipping and billing address, and phone number.
  • Payment information — processed by our third-party payment providers. We do not store complete payment-card numbers on our servers.
  • Correspondence — information you submit through contact forms, certificate-of-analysis requests, or customer-support communications.

We also automatically collect limited technical information when you visit the site, such as IP address, browser type, device identifiers, pages viewed, and referring URLs.

How We Use Information

We use the information we collect to:

  • Process, fulfill, and ship your orders and provide associated documentation;
  • Respond to inquiries and provide customer and technical support;
  • Send transactional messages, order updates, and — where you have opted in — compound announcements and compliance notices;
  • Maintain the security and integrity of the site and prevent fraud;
  • Comply with applicable legal and recordkeeping obligations.

Sharing & Disclosure

We do not sell your personal information. We share information only with service providers who perform functions on our behalf — such as payment processing, shipping carriers, and analytics providers — and only to the extent necessary to perform those functions. We may also disclose information where required by law, regulation, legal process, or to protect the rights, property, or safety of AG, our customers, or others.

Cookies & Analytics (Cookie Policy)

We use cookies and similar technologies to operate the site, remember your preferences, maintain your cart, and understand how the site is used. When you first visit, a banner lets you accept all cookies, reject everything but the essential ones, or choose per category — you can change your choice at any time using the "Cookie Preferences" link in the site footer. Disabling non-essential cookies does not affect your ability to browse or purchase.

  • Essential — required for the site to function: your shopping cart, security, and remembering choices like this cookie preference itself. These cannot be turned off, as the site cannot operate without them.
  • Analytics — would help us understand how visitors use the site so we can improve it. Off by default; only loaded if you opt in.
  • Marketing — would be used for advertising and promotional purposes. Off by default; only loaded if you opt in.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, to comply with our legal and recordkeeping obligations, resolve disputes, and enforce our agreements.

Your Choices & Rights

You may update your account information, opt out of marketing communications at any time using the unsubscribe link in our emails, or request access to or deletion of your personal information by contacting us. Depending on your jurisdiction, additional rights may apply.

Age Requirement

This site and our products are intended solely for qualified researchers and professionals who are at least 21 years of age. We do not knowingly collect information from anyone under that age.

Our products are sold strictly for in-vitro laboratory research use only. This Privacy Policy governs information handling on this website and does not constitute medical, legal, or scientific advice.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted, and the "Last updated" date above will reflect the most recent revision.

Contact Us

Questions about this Privacy Policy may be directed to info@alchemygoldresearch.com.